CLOSING SOON! Have your say on hospital care by taking part in the Big Quality Conversation

Patients and their carers, families and friends are being asked to share what matters most to them when they are in Worcestershire’s hospitals, to help inform plans for further improving patient experiences and quality of care.

Hospital staff at Worcestershire Acute Hospitals NHS Trust – which runs the Alexandra, Kidderminster and Worcestershire Royal Hospitals – are encouraging people to have their say by taking part in the Big Quality Conversation.

The short anonymous online survey, which is available in 95 languages, asks questions about safety, effectiveness of treatment and the overall experience of hospital care, and the results will be used to inform the safety and quality priorities of the Trust. The survey is Easy Read and the Trust is keen to engage with as many people as possible. 

Sarah Shingler, Chief Nursing Officer at Worcestershire Acute Hospitals NHS Trust, said: “We really want to engage with our patients and their carers, families and friends to understand what is important to our local community and we will use this information to directly inform the Trust’s Quality Priorities in 2024. We will publish these in our annual Quality Account. This year we are running our survey for more than three months and we hope to support greater opportunities for engagement and capturing feedback from the public. 

“The Big Quality Conversation survey is a Worcestershire Acute Hospitals NHS Trust initiative and we encourage people to share with us their experiences of the quality, safety and effectiveness of the care they received in our hospitals. 

“By completing the survey our local community can help make a real difference and support us in our aim of putting patients first and delivering excellent standards of care.”

The survey can be taken at

Download the survey poster and share :